Retail Company, Sofia
We audited and rebuilt the employment framework for a Sofia retailer, new contracts, HR policies, and disciplinary procedures, ahead of an anticipated labour inspection.
A retail business with 50+ employees was operating with outdated employment contracts and informal HR practices. A labour inspection was anticipated following an employee complaint.
We audited all employment documentation, redesigned contract templates and internal policies, introduced a disciplinary procedure framework, and trained HR management on compliant practices.
All contracts updated before the inspection. No violations identified. The business now operates with full employment law compliance and reduced dispute risk.
"We were anxious about the inspection. Pavlova Consult structured everything so clearly and professionally, we passed without a single issue."
HR Director, Sofia Retail Group
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